Sofia (SOF) Bulgaria Delay, Cancellation and Flight Compensation Rights

Traveling to or from Sofia, Bulgaria, can sometimes be affected by flight delays or cancellations. Understanding your rights as a passenger is essential to ensure you receive the compensation and support you deserve. In the European Union, Regulation (EC) No 261/2004 lays down the rules regarding compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays.

If your flight from Sofia (SOF) is delayed by more than three hours, you may be eligible for compensation ranging from €250 to €600, depending on the distance of the flight and the circumstances surrounding the delay. It is important to note that not all delays qualify for compensation; extraordinary circumstances such as severe weather or security risks may exempt airlines from paying.

In cases of flight cancellations, airlines are required to inform passengers at least two weeks before the scheduled departure. If the cancellation is announced less than two weeks in advance, you may also be entitled to compensation. Additionally, airlines must provide assistance, including meals, refreshments, and accommodation if necessary.

In Sofia, if you experience a significant delay or cancellation, the first step is to contact your airline for information about your rights and any possible compensation. Keeping documentation such as boarding passes, receipts, and communication with the airline will also be beneficial when filing a claim.

It is advisable to know your rights and act swiftly to claim compensation. Various online platforms can assist you in claiming your rights effectively. Being informed can help you navigate the complexities of air travel in Sofia, ensuring that you are not left at a disadvantage when your flight plans go awry.