Sundsvall (SDL) Sweden Delay, Cancellation and Flight Compensation Rights

Traveling to or from Sundsvall, Sweden (SDL) can be an exciting experience, but it's important to be aware of your rights in case of delays or cancellations. Understanding your flight compensation rights is essential to ensure a stress-free journey.

In the event of a flight delay or cancellation, passengers departing from Sundsvall are protected under EU regulations. This legislation applies to all flights within the EU, as well as flights operated by EU carriers to and from non-EU countries. If your flight is delayed for more than three hours or canceled, you may be entitled to compensation.

The compensation amount varies based on the distance of the flight and the length of the delay. For flights under 1,500 kilometers, you could receive up to €250. For flights between 1,500 and 3,500 kilometers, the compensation can reach €400. For flights over 3,500 kilometers, the compensation can go up to €600, depending on the circumstances surrounding the delay or cancellation.

It’s also crucial to note that extraordinary circumstances, such as severe weather or political unrest, may exempt airlines from providing compensation. However, if the airline is responsible for the delay or cancellation, such as technical issues, you have the right to claim compensation.

When dealing with delays at SDL, airlines are also obliged to offer care and assistance, which includes meals, refreshments, and accommodation if necessary. Always keep your boarding pass and any receipts related to your expenses, as these documents will be vital for filing compensation claims.

To file a claim, contact the airline directly, providing them with all relevant details of your flight. If the airline refuses your claim, you can escalate your case to national enforcement bodies or seek legal advice to ensure your rights are upheld.