Sarajevo (SJJ) Bosnia and Herzegovina Delay, Cancellation and Flight Compensation Rights

Sarajevo International Airport (SJJ) serves as a vital gateway to Bosnia and Herzegovina. Unfortunately, travelers may face disruptions such as delays or cancellations that can cause significant inconvenience. Understanding your rights in these situations is essential for ensuring that you are properly compensated.

If your flight from Sarajevo is delayed or canceled, it is crucial to know that under EU regulations, passengers have specific rights. This applies even if the airline is not based in the EU but operates flights to or from EU airports. You may be entitled to compensation based on the distance of your flight and the duration of the delay.

For delays over three hours, airlines are obligated to offer compensation ranging from €250 to €600. Additionally, you are entitled to assistance, including meals, refreshments, and accommodation, if necessary. It is important to keep all receipts and documentation related to the disruption to support your claim.

In cases of cancellation, airlines must inform passengers at least two weeks before departure to avoid compensation obligations. If the notice is less than two weeks, you may be eligible for financial compensation and rebooking options. Knowing these rights can empower you to take appropriate action when faced with flight disruptions.

To claim compensation, you should contact the airline directly with your flight details and any supporting evidence. If you encounter difficulties, various legal services specialize in flight compensation claims and can assist you in navigating the process. Understanding your rights can make your travel experience smoother, even when unexpected changes arise.