Moscow (DME) Russia Delay, Cancellation and Flight Compensation Rights

Traveling through Moscow's Domodedovo Airport (DME) can sometimes lead to unexpected delays or cancellations. Understanding your rights as a passenger is essential in navigating these situations effectively. Under European Union regulations, passengers departing from an airport in the EU, or arriving from one with an airline based in the EU, are protected against flight disruptions.

If your flight from Moscow DME is delayed by more than three hours, you may be entitled to compensation. The amount varies based on the distance of the flight and the length of the delay. It’s crucial to keep all documentation related to your flight, including boarding passes and receipts, as these will be necessary when filing a claim.

In cases where your flight is canceled, airlines are required to offer you the choice between a full refund or an alternative flight. If the cancellation is made less than 14 days before departure, compensation may also apply, provided the airline is not able to prove extraordinary circumstances.

Additionally, under Russian aviation laws, airlines must provide assistance during long delays, which includes meals, refreshments, and accommodation if necessary. Passengers should always inquire about their rights and the specific procedures for claiming compensation or assistance directly with the airline.

Being informed about your rights can help you mitigate the stress associated with travel disruptions. Always remember to assert your rights as a passenger, and do not hesitate to seek legal advice if needed. Knowing your entitlements can lead to a smoother recovery from any inconvenience caused by delays or cancellations.